Proven team leader, customer advocate, and strategic expert will drive user satisfaction.
FOR IMMEDIATE RELEASE: Chicago, Illinois | November 1, 2022
George Jon, the global pioneer in eDiscovery managed services, announced today that it has hired dynamic industry veteran Allison Jessee as Vice President, Customer Success. With 20+ years of real-world experience in the tech sector and customer management, Jessee is the ideal leader to push George Jon’s industry-leading service team to new heights.
Jessee will establish and implement a strategic plan for customer success at George Jon, working with the Leadership and CS teams to set and manage standards for service excellence, client communications, and strategic goals. A proven leader and tech expert, her skillset will enable vibrant customer and internal relationships, strategic and operational roadmap building, and a deep understanding of client needs and the procurement process.
“I am excited to join a company that sits on the cutting edge of technology and recognizes the critical importance of delivering an exceptional customer experience,” says Jessee. “George Jon is giving me an amazing opportunity to leverage my diverse technical background to build a best-in-class service organization.”
Jessee has held multiple executive roles in the tech realm. She supported strategic objectives surrounding technology integrations for major partners at AT&T. At UPSTACK and HBR Consulting, she built and led teams focused on cultivating and maintaining strong customer relationships in support of infrastructure, network, and cloud technologies.
“Allison is the right person at the right time for us,” says George Nedwick, CEO. “As the market continues to shift toward cloud adoption and outsourced management/support, we need to ensure that our customers are receiving the best advice, support, and ROI possible with every engagement. Allison will supercharge our capabilities, allowing us to confidently deliver service excellence in the short- and long-term.”
About George Jon
George Jon is a niche technology advisory and services firm focused solely on the eDiscovery, Investigations and Governance industries. Over the past 17 years, George Jon consultants and engineers have worked to optimize technology platforms and operations for a global client base, supporting internal staff and maximizing platform performance/security while shrinking total ownership costs. We deliver tangible, bottom-line results that are driven by strategic architecture and workflow assessments, ongoing management/support, 24×7 Hypercare, and a Dell OEM technology stack architected with 17 years of best practices. For more information, visit georgejon.com.
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