SaaS eDiscovery Help Desk
GeorgeJon, the eDiscovery data experts, now offers 24/7 professional support for mission-critical RelativityOne environments. Our industry-leading engineers have spent two decades supporting and optimizing Relativity platforms for a global client base, and our new RelativityOne Help Desk proudly follows in this tradition. Affordable, responsive and effective, we deliver quick and confident resolutions for everyday issues that affect your environment.
Service Level Agreements
A Tier 2 engineer will take ownership of the ticket and oversee the support ticket until remediation is complete.
GeorgeJon + Relativity
GeorgeJon is proud to be a certified RelativityOne Services Partner. With a singular focus – to plan, design, manage, support, and secure the most flexible,
performant, and trusted eDiscovery platforms in the world – GeorgeJon drives bottom-line savings and peace of mind for Relativity users worldwide.
- Proven expertise in RelativityOne, leveraging decades of real-world experience to ensure hassle-free, cost-effective eDiscovery solutions.
- Industry-leading, 15-minute response time to drive toward resolution more quickly.
- Professional support and management services accelerate time to value and
maximize RelativityOne investments, improving outcomes and enhancing the user experience.